We always appreciate our guests taking the time to provide us with feedback. The following are real comments from real guests:
Thoroughly enjoyed our trip. The staff were very welcoming, always helpful and cheerful.
Vintage Rail Journeys provided an interesting itinerary: great staff and service; good food; and interesting off-train experiences.
Staff were very friendly and helpful. Food was great. Very clean and tidy cabins. We'll be back!!
A thoroughly enjoyable experience - thankyou.
No solo supplement is much appreciated.
Great 5 day holiday; well planned; prior emails were informative; professional staff; meals, friendly staff; souvenirs and daily newsletters, trivia.
All in all Vintage Rail Journeys is very much on track for providing a memorable journey which will stay with us forever - thank you. Train was comfortable and a fun way to travel. Itinerary provided a good mix of interesting activities. Cabin and Dining staff could not be faulted. They were focussed on perfection - nothing too much trouble - service was always in a happy friendly manner. Impressed with the team effort displayed by all.
Great trip, great staff, thoroughly enjoyable.
I loved everything. The food was excellent and so was the service. Was very impressed.
I really felt that I was part of a group, not just on my own. So I think the members of your team achieved that. Also the Daily Newsletters were great!
What a great trip. Personal relations EXCELLENT. Always professional! Usually outgoing and personable (a real pleasure to travel with). Catering Excellent. Accommodation excellent (including beds) PS Vintage Bus an excellent addition!!
We were very well cared for and felt spoiled. Great food and service. Good off-train experiences. Thank you.
You have made us feel very welcome and shown us a lot of care for a train load of senior people. Well organised and all the staff are to be congratulated. A heartfelt thanks to all.
Food - excellent 10/10. Service - excellent 11/10.
Meals were great. Good choices! Off train activities were very good. I had a wonderful time.
Food and Meals excellent. All the staff were helpful and friendly, did an excellent job.
Enjoyed the food - very good. Off train excursions all enjoyable. Great staff.
Great staff, rooms very comfortable, good excursions, main dinner meals very good. Good having areas to make tea and coffee, addressed any issues in a timely manner, professional, great casual conversations with all staff.
Fab personalised service. Orientation of staff, dining, tour and housekeeping staff... Thanks for a great adventure.
Made us feel at home! from the beginning to the end. Meals were good - 2 courses, fab ... Cleanliness excellent. Thank you for looking after us so well!
Crew, cabin and tour staff great, all efficient and helpful. Food taste, quantity and presentation good. Excursions varied and interesting. Highlights both at Temora and Peter Piccolo and Griffith.
5 days of enjoyment with you all. Thank you all.
The food is very good... Outstanding attention and service.
Everything. Wonderful food and the most efficient and friendliest of crew ever. Thank you all
Overall everything was very good. Meals excellent and well organised. Off train activities excellent.
Provided great, excellent, friendly staff. Organisation of the tours was very professional. The tours were a good cross section of local information and very informative.
The crew were delightful. Always caring and helpful. Meals always gourmet and delicious. The freight rail made the journey more interesting.
Friendly, helpful staff. Well organised trips. Lovely meals. Supporting local communities. Great communication between staff and guests.
Service excellent - cabin, dining room and bar. Meals excellent. Crew very friendly, approachable and obliging. Itineraries well planned.
The Clipper bus was amazing and a real highlight. Michael was great. The friendly, helpful always smiling staff were a standout... The food was amazing and the friendships made on the train will be lifelong.
Couldn't fault the service, staff, consideration of our needs and appreciate activities. Great trip and love your enthusiasm and joy.
Staff, food, tours. Great trip! everyone was very attentive. Will be back!
The whole journey provided a unique experience during Covid. The staff exceptional. Meals excellent. Thank you
Your staff are efficient while being pleasant and obliging. They are quick to respond to your request and never leave you feeling ignored.
Everything! This holiday ranks amongst the best I have ever had and that includes a trip to Antartica and Africa.
Staff and service excellent. Food fantastic. Organisation of showers in single cabins excellent, worked like clockwork. Michael in the Ansett bus is a great character and such a pleasure to see the bus driving alongside the train. Absolutely fabulous trip. What a marvellous job you have done to restore these trains.
Food yummo. Staff amazing, friendly, caring. Showers/bathroom roomettes always clean with old towels removed. Off train time fantastic. Thanks for all the planning and staff on board for an awesome holiday. I loved it.
Staff, helpful, efficient, very friendly and informative. Service. Food. Overall a wonderful trip which I will recommend to others. Looking forward to future trips.
The train and the staff are excellent. Good communication, friendly and excellent messages. Really gave me a holiday with originality.
Sensational tour! We loved the friendly staff, helpful advice, excellent food, kind cups of tea when we returned from bus tours. Train is authentic heritage as we expected. "Can do" attitude was commendable.
Staff were engaging, professional and attentive. Food was excellent and selection of wines from the region we were travelling through was a great idea as was local produce. A unique experience and great relaxing holiday seeing wonderful Australian countryside.
The team - All were professional, engaging and friendly. The journey - the route was excellent. A wonderful way to central NSW.
The food - superb.
We loved the views of country NSW sliding in comfort before us. The service and attention to detail from your top class staff. The food was very nice, varied and tasty.
The whole team were very caring, competent and were interested in our well being, throughout the tour.
The staff, food and atmosphere on train were all fantastic.
The hospitality staff were excellent in every way. The menus were well presented and catered for all palates. The choice of side trips were acceptable to all needs.
The staff, food, cleanliness, tour organisation, everything was excellent.
Everything is well planned and tours off the train are great.
The feeling of friendship is throughout the whole of the staff....they look after us so well.
I feel you have got it all correct and the customer service was excellent.
Your staff are brilliant and the care and service provided by your whole team is excellent.